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TRUST

TravelBank takes data privacy seriously.

You can have the best of both worlds. We're committed to providing a secure platform for managing your expense and travel data, while delivering world class products and service.

How we protect your data.

Data security has been a core tenet of our culture from day one. Learn how TravelBank helps keep your data secure through a combination of investments in physical security, privacy practices, encryption, ownership, and vulnerability management.
Physical Security

TravelBank systems are hosted securely within AWS, offering strong physical data center security and environmental controls.

Data Privacy

We respect your privacy. Our trained team members only use your data on an as-needed basis to provide support and access is regularly monitored.

Data Encryption

Rest assured knowing all of your data is encrypted both at rest and in transit using the latest industry standard technologies.

Uptime

Our architecture allows us to proudly stand behind our track record of 99.9% uptime, providing you with the confidence necessary to focus on your core business products and services.

Data Recovery

Our data centers are regularly backed up, and we maintain a maximum of 12-hour RTO and RPO to prevent and minimize data loss.

Vulnerability Management

We regularly scan for threats including OWASP top 10, and continually perform penetration tests to ensure a secure environment.

Subprocessors

At TravelBank, we use various third party vendors to help us provide you the best possible service. Each vendor we choose goes through a rigorous and standard security review to ensure compliance with or above our own security standards. Although this list may change from time to time, you may always request a list of our currently active vendors.

Certifications

TravelBank holds and maintains several certifications for security and privacy.

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GDPR

TravelBank serves customers around the world. As a part of our security mission, we’ve ensured that our policies fall in line with the General Data Protection Regulation (GDPR).

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Visa Ready Fintech Enablement Certification

The Visa Ready certification program allows payment solutions that meet Visa's global standards around security and functionality.

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CCPA

In 2018, The State of California signed the California Consumer Privacy Act into law. As a part of our ongoing security efforts, we have updated our policies to ensure compliance and maintain privacy and security for our customers.

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EU-US/Swiss-US Privacy Shield

To help support our international customers, TravelBank is certified in both the EU-US and Swiss-US Privacy shield programs.

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Your California Privacy Choices

We use technologies, such as cookies, that gather information on our website. That information is used for a variety of purposes, such as to understand how visitors interact with our websites, or to serve advertisements on our websites or on other websites. The use of technologies, such as cookies, constitutes a ‘share’ or ‘sale’ of personal information under the California Privacy Rights Act. You can stop the use of certain third-party tracking technologies that are not considered our service providers by clicking on “Opt-Out” below or by broadcasting the global privacy control signal.

Note that due to technological limitations, if you visit our website from a different computer or device, or clear cookies on your browser that store your preferences, you will need to return to this screen to opt-out and/or rebroadcast the signal. You can find a description of the types of tracking technologies, and your options with respect to those technologies, by clicking “Learn more” below.

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Your California Privacy Choices

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Before you go, be sure you know:

This link takes you to an external website or app, which may have different privacy and security policies than TravelBank. We don't own or control the products, services or content found there.

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