Getting Lyft and Uber from the Airport

By Tiffany Mast

There’s no denying the ease of calling a ride directly to the airport to pick you up and drive you to your hotel. It allows you to skip the hassle of taxi lines, bus schedules and shuttle services. But the rules around ridesharing services can vary from airport to airport.

Both Lyft and Uber have optimized the in-app experience, allowing you to specify your terminal and door number at most airports, to help you clarify your pickup location. They also provide some on screen instructions for where you need to go if there are restrictions. If you ever have any doubt though, you can call your driver to confirm the best location to meet.

For those planning ahead, we’ve compiled airport pickup information for some the most popular business travel destinations so you know exactly where to go after you land.

Austin

Austin–Bergstrom International Airport (AUS)
Lyft and Uber are back in Austin. Head to Arrivals as you normally would to request your ride.

Boston

Logan International Airport (BOS)
The pickup zones are located in parking lots outside each terminal. Use the app to select the parking lot closest to your terminal.

Charlotte

Charlotte Douglas International Airport (CLT)
Head to Arrivals (lower level) as you normally would to request your ride. Lyft and Uber can pick up passengers at Zone D.

Chicago

O’Hare International Airport (ORD)
In the Domestic Terminal, exit upstairs on the Departures level and meet your driver in the Rideshare Pickup zone. If you fly into the International Terminal (5) you can meet your driver downstairs on the Arrivals level.

Dallas

Dallas/Fort Worth International Airport (DFW)
Head to Arrivals as you normally would to request your ride. Lyft and Uber can pick up passengers at the green curbs.

Las Vegas

McCarran International Airport (LAS)
At the Las Vegas airport, Lyft and Uber pick up in designated parking garages across from the terminals. You can follow the Rideshare signs from the main terminal to the designated parking garage (level and section). From Terminal 1, you will go to T1 Parking and take the elevator up to Level 2M to meet your driver. From Terminal 3, you will go to T3 Parking and take the elevator down to the Valet Level (V).

Los Angeles

Los Angeles International Airport (LAX)
After landing, exit on the Departures level upstairs to meet your driver. Uber and Lyft pick up passengers from the round “Ride Service” signs.

Bob Hope Airport/Hollywood Burbank Airport (BUR)
To find your ride, go to the first island of the pedestrian curb outside of Terminal B – it is labeled “Rideshare Pickup Area.”

New York City

John F. Kennedy International Airport (JFK)
Head to Arrivals as you normally would to request your ride.

LaGuardia Airport (LGA)
If you fly into Terminals A, C, or D you can head to the Arrivals level as you normally would to request your ride. If you fly into Terminal B, there are special restrictions so pickups between 6am-10pm are made from a nearby lot called the Car Services Area. After you land, follow signs to ‘Pick Up 11B’ on the outer lane of the arrivals level. Board the “Green Route” shuttle, which will take you to the pickup lot to meet your driver. If you’re arriving at Terminal B after 10pm, you can go to the Departures (upper) level to request you ride.

Newark Liberty International Airport (EWR)
Head to Arrivals as you normally would to request your ride.

Philadelphia

Philadelphia International Airport (PHL)
Head to Arrivals as you normally would to request your ride.

San Diego

San Diego International Airport (SAN)
If you fly into Terminal 1, exit from baggage claim and cross the sky bridge to meet your driver at the short-term parking lot. If you fly into Terminal 2, exit on the Departures level upstairs. Lyft and Uber can pick up curbside between the American and United/Delta check-in counters.

San Francisco

San Francisco International Airport (SFO)
Exit on the Departures level to request your ride (Level 2 for Domestic Terminals and Level 3 for International Terminals). At Domestic Terminal 1, door 7 is the first pickup door you can select. At Domestic Terminal 3, you must select a pickup location between doors 4 and 7.

Oakland International Airport (OAK)
When you arrive in Terminals 1 and 2, follow the signs for “Smartphone App Rides” and wait for your driver on the second curb of the pickup area under stop 2E.

San Jose International Airport (SJC)
After landing, head outside and follow signs to the rideshare pickup area. For Terminal A pickups, meet your driver outside of baggage claim at spot 1. For Terminal B pickups, meet your driver on the traffic island at spot 8 or 9.

Seattle

Seattle–Tacoma International Airport (SEA)
To take a Lyft or Uber from the Seattle airport, you need to exit on the arrivals level and meet your driver on the third floor parking garage.

Washington, DC Area

Baltimore-Washington International Airport (BWI)
Head to Arrivals level as you normally would to request your ride. Lyft and Uber can pick up passengers from Door 5 or Door 12.

Washington Dulles International Airport (IAD)
Head to Arrivals level as you normally would to request your ride. Lyft and Uber can pick up passengers at Door 4 only.

Ronald Reagan Washington National Airport (DCA)
Head to Arrivals level as you normally would to request your ride. Lyft and Uber pick up passengers from the two lane loading zone across the main terminal.

If you are looking for pickup information for any other airports, Lyft and Uber have extensive airport lists that outline directions and restrictions for each destination.

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