Getting Lyft and Uber from the Airport

By Tiffany Mast

Last updated: 3/19/20

There’s no denying the ease of calling a ride directly to the airport to pick you up and drive you to your hotel. It allows you to skip the hassle of taxi lines, bus schedules and shuttle services. But the rules around ridesharing services can vary from airport to airport.

Both Lyft and Uber have optimized the in-app experience, allowing you to specify your terminal and door number at most airports, to help you clarify your pickup location. They also provide some on screen instructions for where you need to go if there are restrictions. If you ever have any doubt though, you can call your driver to confirm the best location to meet.

For those planning ahead, we’ve compiled airport pickup information for some the most popular business travel destinations so you know exactly where to go after you land.

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Austin

Austin–Bergstrom International Airport (AUS)
Lyft and Uber are back in Austin. Head to Arrivals as you normally would to request your ride, and look for ‘Passenger Pickup’.

Boston

Logan International Airport (BOS)
Regardless of what terminal you land in, head to the Central Parking/Ride App Pickups upstairs via the elevated pedestrian walkways to catch your ride.

Charlotte

Charlotte Douglas International Airport (CLT)
Head to Arrivals (lower level) as you normally would to request your ride. Lyft and Uber can pick up passengers at Zone D.

Chicago

O’Hare International Airport (ORD)
In the Domestic Terminal, exit upstairs on the Departures level and meet your driver in the Rideshare Pickup zone for most pickups. If you fly into the International Terminal (5) you can meet your driver downstairs on the Arrivals level.

Dallas

Dallas/Fort Worth International Airport (DFW)
Head to Arrivals as you normally would to request your ride. Lyft and Uber can pick up passengers at the green curbs or passenger pickup signs.

Las Vegas

McCarran International Airport (LAS)
At the Las Vegas airport, Lyft and Uber pick up in designated parking garages across from the terminals. You can follow the Rideshare signs from the main terminal to the designated parking garage (level and section). From Terminal 1, you will go to T1 Parking and take the elevator up to Level 2 to meet your driver. From Terminal 3, you will go to T3 Parking and take the elevator down to the Valet Level (V).

Los Angeles

Los Angeles International Airport (LAX)
Take an LAX-it shuttle from the lower level (arrivals). Once in LAX-it, find your pickup point, designated by signs depending on which rideshare app you’re using.

Bob Hope Airport/Hollywood Burbank Airport (BUR)
To find your ride, go to the first island of the pedestrian curb outside of Terminal B – it is labeled “Rideshare Pickup Area.”

New York City

John F. Kennedy International Airport (JFK)
For terminals 1-4, head to Arrivals as you normally would to request your ride. For terminal 5, head to Departures level.

LaGuardia Airport (LGA)
If you fly into Terminals A, you can head to the Arrivals level as you normally would to request your ride. If you fly into Terminal B, exit from the upper level and follow the green ‘Car Services’ signs. For Terminal C & D, head to Departure level.

Newark Liberty International Airport (EWR)
Head to Arrivals as you normally would to request your ride.

Philadelphia

Philadelphia International Airport (PHL)
Head to the pick up median outside of baggage claim as you normally would to request your ride.

San Diego

San Diego International Airport (SAN)
If you fly into Terminal 1, head to the transportation island closest to the terminal. If you fly into Terminal 2, the pickup location is the farthest island from the terminal.

San Francisco

San Francisco International Airport (SFO)
For terminals 1-3, follow signage up to Level 5 of the parking garage. Some higher priced rideshare choices (i.e. Uber Comfort) as well as International Terminal pick ups may be curbside on the Departures level.

Oakland International Airport (OAK)
When you arrive in Terminals 1 and 2, follow the signs for “Smartphone App Rides” and wait for your driver on the second curb of the pickup area under stop 2E.

San Jose International Airport (SJC)
After landing, head outside and follow signs to the rideshare pickup area. For Terminal A pickups, meet your driver outside of baggage claim at spot 1. For Terminal B pickups, meet your driver on the traffic island at spot 8 or 9.

Seattle

Seattle–Tacoma International Airport (SEA)
To take a Lyft or Uber from the Seattle airport, you need to exit on the arrivals level and meet your driver on the third floor parking garage. Some higher priced rideshare options may pick you up at your chosen door on the arrivals level.

Washington, DC Area

Baltimore-Washington International Airport (BWI)
Head to Arrivals level as you normally would to request your ride. Select which door you would like your driver to meet you.

Washington Dulles International Airport (IAD)
Head to Arrivals level as you normally would to request your ride. Enter your door number so your driver can find you.

Ronald Reagan Washington National Airport (DCA)
For Terminal A, head outside for pickup as normal. For Terminal B/C, you have the option to choose upper or lower level pick up. On the lower (Arrivals) level, head to the far outer curb outside doors 6, 7, or 8. On the upper (Departures) level, you’ll be picked up curbside at doors 1, 3, 4, or 6.

If you are looking for pickup information for any other airports, Lyft and Uber have extensive airport lists that outline directions and restrictions for each destination.

Don’t forget, you can use your TravelBank rewards points for Uber or Lyft gift cards. Find them both in our Rewards Store and our Marketplace.

Download TravelBank for iPhone and Android today or try our free Travelator to calculate a budget for your next trip based on real-market rates.

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